Cancellation and Refund Policy for SoftwareWale.in
1. Cancellation Policy:
- You can cancel your purchase of any product or service from SoftwareWale.in within 7 days from the date of purchase, provided that the product has not been activated or used.
- For subscription-based services, cancellations must be made before the next billing cycle to avoid being charged for the upcoming period.
- To initiate a cancellation, please contact our support team at support@softwarewale.in or use our online cancellation form available on the website.
2. Refund Policy:
- Refunds are processed within 7-10 business days once the cancellation request is approved.
- Refunds will be issued through the original payment method.
- If the product has been used or activated, no refund will be issued.
- For services that include software licenses, a refund will only be processed if the software has not been downloaded or activated.
- In case of technical issues with the product or service, a refund may be offered after a thorough investigation by our technical team.
3. Eligibility for Refund:
- The product or service must be purchased directly from SoftwareWale.in.
- Refund requests must be submitted within 7 days of purchase.
- For any digital products, such as downloadable software, refunds are typically not issued unless there are issues with the product that prevent it from functioning as advertised.
4. Non-Refundable Items:
- Subscription renewals and digital products once activated or downloaded.
- Any services that have been fully rendered or completed.
For any questions or concerns regarding cancellations or refunds, please contact us at support@softwarewale.in or reach out via our customer support portal.