At softwarewale.in, we are committed to providing our customers with prompt and reliable shipping and delivery services. Please find all the details regarding our shipping and delivery policies below:
1. Shipping Methods
We offer digital delivery for all software products. After your purchase is confirmed, you will receive an email with the download link and installation instructions within minutes.
2. Delivery Time
- Digital Products: As soon as your order is confirmed, the software download link will be sent to your registered email address. You can expect delivery within 15 minutes.
- For Physical Products (if applicable): Delivery for physical software packages will typically take between 3-5 business days within India. For international orders, delivery time may vary based on the destination.
3. Shipping Charges
- Digital Products: Free delivery.
- Physical Products: Shipping costs are calculated at checkout based on the delivery address and weight of the product.
4. Order Confirmation
Once your order is placed, you will receive an order confirmation email. For digital products, a separate email will contain the download link. For physical products, you will receive a tracking number once your order has been dispatched.
5. Tracking Your Order
For physical products, you can track your shipment using the tracking number provided. Simply visit our tracking page or the courier partner’s website for real-time updates.
6. International Shipping
Currently, we offer international shipping for physical products to select countries. Delivery times for international orders may vary based on the shipping destination.
7. Issues with Delivery
If you encounter any issues with your digital download link or the delivery of your physical order, please contact our customer support team at support@softwarewale.in. We will ensure to resolve your issue promptly.
8. Refund and Return Policy
Since digital products are delivered instantly, we do not offer refunds once the download link is sent. For physical product returns, please refer to our Return & Refund Policy.
For any other inquiries related to shipping and delivery, please feel free to reach out to us.